Please visit the iHeartRadio help page where you can browse the iHeartRadio FAQ by device as well as send a question directly to iHeartRadio.
You can pick-up prizes Monday through Friday from 9:30am to 5:00pm. We are closed Saturdays, Sundays and holidays (listed below). Prize pick-up is also often not open the afternoon prior to a holiday. Feel free to call us if you have questions! Make sure and bring a photo id with you when you come to collect your prize.
|Tuesday, January 1||New Year's Day|
|Monday, January 20||Martin Luther King, Jr.|
|Monday, May 26||Memorial Day|
|Thursday, July 4||Independence Day|
|Monday, September 1||Labor Day|
|Thursday, November 27||Thanksgiving Day|
|Friday, November 28||Day after Thanksgiving|
|Wednesday, December 25||Christmas Day|
You can find directions on our contact page.
Our contesting rules can be found at the bottom of most pages on our site.
You may have someone else pick up your prize as long as:
Prizes cannot be mailed.
Tickets will not be left at will-call unless you are specifically told they will be left there under your name.
All non-concert ticket prizes expire 30 days after the date they were won. For example: If you win on January 1st, your prize is expired and forfeited if it has not been picked up by January 31st. Expired prizes may be given away again to another winner. Concert ticket winners have through the day of the show to claim their prize or the Friday before if a concert is on a weekend.
You will be taxed on your prize only if: